Home  |  PAII Conference  |  Online Reservation News  |  Calendar of Events Recipe of the Month
 Our Members Speak Out  |  Promoting the Industry  |  New maps  |  Travel Trends |  Internet Intensives
November 2007

Online Reservations

Online reservations continue to increase in importance as more and more consumers demand real-time, instant reservations. This page will keep you up to date on industry trends and online reservation news; if you'd like us to address a particular topic, don’t hesitate to contact us.
 

Tips of the Month

Announcements from BedandBreakfast.com
Online Reservation Trends

Tips of the Month

  • Call today for a free online reservations consultation! Our online reservations team can tell you how many searches for availability have been done for your property, how many positive inventory results were returned, and the competitiveness of your rates within your local market.

  • Consumers are starting to look for accommodations for their holiday travel. Do you have inventory loaded so they can book with you? Please consider adding rooms to the system to cover the next few months.

  • Do you have a room that never sells? A last-minute cancellation? Load  it into the online reservations program, and see what happens! Log in, and click the Online Reservations Manager button to load your rooms.


If you have questions or would like a free online reservations consultation, contact Online Reservations Support at 800-GO-B-AND-B (800-462-2632), extension 4; 512-322-2700, extension 4 or Reservations@BedandBreakfast.com.

 

“I want to take a minute to thank you for the great support you have given me, especially with the online reservations. You gave me a great piece of advice by recommending at that time - just before my high season - that I extend my online reservation listings throughout the summer. If I had a last-minute cancellation it would only take seconds to make that room available for online reservations. I took your advice. I find it especially helpful for the ‘odd’ one night availability in the middle of the week. When I see that I have one of those odd nights, I make that room available on the online reservations; most of the time I get a reservation for that room. My vacancy sign is collecting dust in the closet this season thanks to the online reservation program!” – Karen Morella, Serendipity Bed and Breakfast, Ocean City, NJ


Announcements from BedandBreakfast.com
Thank you for participating in BedandBreakfast.com Online Reservations! We'd like to share some recent updates. This program has been in operation for two and a half years, and over 1,100 BedandBreakfast.com members are capturing the extra business and exposure this program has been designed to provide.

First, our partnerships with Expedia, hotels.com, SideStep.com and Kayak.com are generating substantially more reservations for you. We experienced a nearly 800% increase in room nights booked in June, July and August of 2007 over the same period in 2006. We look forward to maintaining and growing these relationships as well as expanding our reach for B&Bs by establishing more partnerships with additional industry-leading online travel providers.

Second, over the past month and a half, we've been migrating properties to a faster and more accurate connection with Expedia and hotels.com. The new connection provides quicker updates between our system and theirs, and reduces the potential for error while bringing you a better, more reliable service.

We hope you have enjoyed a prosperous fall season full of new guests, new friends, and lasting memories! Now that fall is here and winter is around the corner, don't forget to load your unsold rooms into the BedandBreakfast.com Online Reservations system. Expedia, hotels.com, SideStep.com, Kayak.com and BedandBreakfast.com will all do their best to help you fill your vacancies. Remember, there is zero cost unless we sell a room that may otherwise have been empty.

Adding more rates and room availability is easy! Just take five minutes to log in and enter your rates and inventory into the Online Reservations Manager by following these simple steps:

  1. Log into your Home Base, then click the green Online Reservations Manager button.

  2. Scroll over the Rates/Availability tab and from the dropdown menu, click the room type you want to add to.

  3. Click on the Add/Edit Range button; always click Set New, even if you're entering the same rate you previously had. Make sure that when you're entering your rate, you click on the blue calculator button to enter it. This will calculate your Net Rate for you.

  4. Availability: Always click Set New here as well, even if you're entering the same number as before. Please enter the number of rooms of this type that are available. Set any min/max stays you may have, and choose a date range for the change. If you only want to enter these rates for the weekdays, make sure to uncheck the weekends, and vice versa.

  5. Last, click on the Save Changes button; then remember to blackout any dates that are currently booked to avoid any potential double bookings.


It's that easy! If you have any questions or need assistance loading more inventory, please let us know. We are happy to help you load more room inventory right over the phone. Call us Monday - Friday, 8 a.m. to 5 p.m. CST at 800-462-2632 extension 4.

 

Good news! BedandBreakfast.com Online Reservations is now available to properties worldwide!

How does it work?
The function is exactly the same as it is for U.S. and Canadian properties. All payments are made in U.S. dollars, and international properties must have a PayPal account in order to receive payment. Read more.


More than 1,100 innkeepers in the United States and Canada are using the BedandBreakfast.com Online Reservations program, which includes placement on industry leading sites like Expedia, hotels.com, SideStep.com and Kayak.com. This is a highly effective tool for helping you increase your occupancy during the times you need it. Call 1-800-462-2632, extension 4, or email Reservations@BedandBreakfast.com to learn how you can participate in this program and fill your unsold/empty rooms.
 

Get started today!


Trends in Online Reservations

U.S. online travel double-digit growth continues: “U.S. online travel commerce continues to experience double-digit gains, according to comScore's U.S. e-commerce spending figures for the third quarter of 2007. comScore, Inc. released U.S. e-commerce spending figures for the third quarter of 2007, showing that retail e-commerce increased 23% over a year ago to $28.4 billion. During the first nine months of 2007, total e-commerce spending surpassed $143 billion, putting it on pace to reach $200 billion by the end of the year. Retail e-commerce accounted for nearly $84 billion, or 58% of the total, while online travel spending came in at nearly $60 billion.

hotels.com adds interactive rate calendar: “hotels.com unveiled a new room rate calendar feature that helps travelers quickly identify the best room rates available at the property of their choice. This tool is available for the full hotels.com selection of lodging options, including hotels, resorts, vacation rentals, and bed and breakfasts.

"The rate calendar, which appears on the ‘Rooms & Rates’ tab for each property on the hotels.com site, is color-coded to give users a quick, at-a-glance view of pricing levels for each day. In addition, the calendar displays the actual price for most properties, so that users can compare specific cost differences among different dates. hotels.com provides calendar data for six months into the future.

“In addition to the new rate calendar, hotels.com continues to offer side-by-side comparisons, photos, virtual tours, user reviews, detailed property descriptions, and mapping capabilities to help travelers find and book the right hotel for each trip. The company’s Flexible Booking program enables customers to change or cancel bookings without any fees from hotels.com.”


Questions? Please send them to Reservations@BedandBreakfast.com.
 

 

This Month's Sponsor

Gift Card Reseller Program

"I was thrilled when I heard about the program. As far as guests are concerned, it's much nicer for them to buy something they can use everywhere!" -- Julie Becker, Byrn-Roberts Inn, Murfreesboro, TN

The BedandBreakfast.com Gift Card Reseller Program is here! Click here for details. If you'd like to receive a free reseller kit, contact us at 800-462-2632 or Support@BedandBreakfast.com.

Through the end of 2007, earn double commission! Make 10% of each sale in cash, and an additional 10% will deposited into your Featured Property Advertising account. PLUS, the 10 top-selling inns will each receive $1,000 CASH.
            

"I was delighted to have been able to find gift certificates that do not lock you in at a specific B&B, or even the location, for that matter." Joyce C.

Referral Program

What’s better than three month’s free membership? How about six months? Or a whole year? Refer fellow innkeepers to BedandBreakfast.com, and if they join at the Silver level or above, your membership will be extended by three months for each B&B that signs up. If four B&Bs sign up, your membership is free for a year!  For details, log in to your Home Base and click Referral Program under Free Member Benefits, or call 800-GO-B-AND-B (800-462-2632).
 

Online Trade Show

Visit our newest vendor member!

The Bed & Breakfast Institute of Learning

Click here to view our Online Trade Show. Are you a vendor? Click here to get featured!

Advertising Auctions

Featured Property and Inn of the Month auctions are easy, affordable and effective ways to drive traffic to your website.

Member Information

To update your entry, check your traffic statistics, and renew your membership, please log in with your property ID and password. Don't like your password? Once you're logged in, click "Membership," select "Change Password," and choose another that's easier to remember. More information

"BedandBreakfast.com has been our #1 B&B directory referrer for the past few years. I really enjoy the service they provide and the extras that they do for B&Bs like the Online Reservations program and the Gift Certificate program. The Gift Certificates have been really popular with our guests." Jennifer Macgillonie, The English Inn, Port Townsend, WA

Inns for Sale

Innkeepers' Info Center

Need more info? You’ll find lots of educational articles on our site for your convenience.


Home |  Search |  Inns For Sale |  The Getaway Gift Card |  Innkeepers |  Message Boards |  Press Room |  Site Map About Us | Log In
By using this Web site, you agree to the following terms. This site and all portions are Copyright © 1996-2007 ELG Hospitality Incorporated. All rights reserved.