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Question for our next issue: Have
you switched from pencil and paper to computerized guest management software?
If no, why not? If yes, how would you advise other innkeepers of the pros and
cons?
Email your responses to InnkeeperNews@BedandBreakfast.com.
If we publish your comments, we'll thank you with a $25 credit in our Featured
Properties Auction program!
We Asked: In this difficult economy
and world situation, are you seeing a change in your guests and their
needs?
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Brooks Sunshine Cottage, Lake
Placid, NY
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"The change that we see in our guests is that they are now looking to go 'back
to basics' and enjoy the 'slow pace of life.' Even if it's for a short stay, we
can see a difference in their demeanor as they leave our B&B. Their body
language declares, 'I feel rested, not rushed.' They walk with a slower gate.
They enjoy the simple works of nature and they smile. Oh how they smile!"
Bob and Dianna Chandler, Grandma's Cottage Bed and Breakfast, Port Republic, VA
"As a new innkeeper, with twenty years experience working for the airlines, it's
been a crazy transition. I truly believe people are going to travel more by
car, meaning short driving trips, which is great for B&Bs. It looks like we
are going to have a very busy summer with bookings being up. We can only hope
for the best." Buddy Marcum, Inn At Long Lake, Naples, ME
"We have found that guests are making reservations for shorter lengths of time,
with less lead time - booking today for arrival tomorrow. In addition, they are
not traveling as far. We are located near the Canadian border and visits by
Canadians has stopped entirely, largely due to unfavorable exchange rates for
them. We are not alone; nearly all the Lake Placid area hotels, motels and
B&Bs are having the same experience. We are a sports destination resort.
Unless a special event is taking place, people are not coming. It will be a
difficult spring, summer, and possibly fall for everyone. Young people are
getting laid off; older couples are concerned about disease and terrorism.
Folks find flying bothersome at best, frightening at worst. Destination resorts
should do more advertising in nearby cities within driving distance. We need
it." Joe Brooks,Brooks Sunshine Cottage, Lake Placid, NY
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| This Month's Sponsor |
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| Gift Certificates |
The Lodge on Little St. Simons Island, GA
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We'll soon be sending a promotional email to boost gift certificate sales for
weddings and anniversaries. To join the almost 2700 participating inns, just
log in to your home base with your property ID and password, then click Gift
Certificate Program.
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| Member Information |
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For your protection, your traffic statistics and member information are shown only
in the email we sent you. For more details, please log in with your property ID
and password. Can't remember your password?
Click here, then enter your property ID and we'll email it to you.
Don't like your password? Once you're logged in to Home Base, just click
"Change Password" (first item in the left-hand column), and choose another
that's easier to remember. More information
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| Inns for Sale |
Time to move on? Sell your property by listing it on the leading Internet site
for bed and breakfasts and inns, BedandBreakfast.com.
Email us today and we'll put you on our special offer mailing list.
Read more
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| Online Bookings |
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Taking real-time, online reservations is the most effective way to transform
your Internet presence from an informational resource into a 24/7 sales engine.
Read
more
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| Innkeepers Information Center |
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Need more info? You’ll find lots of forms, tutorials, and educational articles
on our site for your convenience.
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