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March, 2003

Our Members Speak Out

Question for our next issue: How are you coping with the ever-increasing quantities of email from potential guests, vendors, friends, and spam?

Email your responses to InnkeeperNews@BedandBreakfast.com. If we publish your comments, we'll thank you with a $25 credit in our Featured Properties Auction program!


We Asked: Do you think it's worth the time and money to attend innkeeping conferences? Why or why not?


Biscuit Hill B&B, Canyon Lake, TX

"I love attending conferences! I feel energized and come away with lots of ideas to take back and start implementing. Networking with fellow owners gives me a sense of belonging in a profession where personal contacts may be limited to guests and vendors. My challenge is the issue of time and/or money.


When I have the time, I rarely have the money, and when I have the money, I don't have the time. We are doing a better job of setting aside funds for conferences now than previously, but flooding this year forced us to dip into our savings just to keep the B&B in operation. Reservations are picking up, and the conference fund should be viable once again. Can't wait for the PAII conference 2004 in Rhode Island! Barring any other disasters, we will be there! " Diane Reed, Biscuit Hill B&B, Canyon Lake, TX

"Attending conferences is definitely worthwhile. We have been in business 12 years and still learn something every time we go. After so many years it is easy to think you 'know it all.' but believe me, that isn't so. It is also great to mingle with other innkeepers -- the new ones are so enthusiastic it often rubs off on us old-timers." Barb Dewey Lake Manor B&B, Brooklyn, MI

"Having just returned from the CABBI conference in Santa Rosa, California, I definitely feel it was worthwhile and practical. It's hard work and unrewarding to be a 'lone wolf.' The practical and proven ideas I got from the conference can and will pay for my time and conference registration fees. Why beat your head against the wall trying to figure things out when you can get the definitive answers from the pros." Jack Grimes, San Anselmo Inn, San Anselmo, CA

"Whether or not it pays to attend conferences may depend upon why you are attending. If you simply want to network, I would suggest that your time is better spent networking online or visiting B&B inns in your area or further away. Staying at other B&B inns gives you the opportunity to gain first-hand knowledge about your competition, and learn how industry colleagues challenge the market.

"If you are an aspiring innkeeper, there are many helpful conferences and seminars, including the Oates and Bredfeldt series, held nationwide throughout the year. These invaluable seminars help you stay focused on the goal of owning/operating a successful B&B inn. They are very experienced and can give you some of the best advice about owning and running a B&B inn. Traveling to conferences to meet with vendors can be a good idea, but I would suggest that one trip is enough to learn how to get the best value for your business.

"I believe that the U.S. Bed and Breakfast industry should be represented both nationally and internationally, so standards can be brought to levels consistent with guests' needs. Too many associations represent too few select groups; we need clear-cut industry-wide representation, serving its members and the industry as a whole. I would also like to see an awards program set up to recognize those individual innkeepers and B&B inns that excel in this industry, affording everyone an opportunity to attend an annual event that would recognize our industry's hard work, and that would incorporate education as well as business to business." Stephen & Deanna Tallon, The Inn at Sunrise Point, Camden, ME

"We have not attended any conferences for a couple of years. The last one we attended we gained the most, measured in knowledge and friendship, from enjoying a cocktail or talking around the dinner table with other innkeepers. We have been in business for 15 years. We have independently built, remodeled, marketed and overall created our B&B from scratch so we're pretty well versed in many areas. (I'm not saying we are perfect or know it all, in fact we still get surprised.) As we talk to other innkeepers who have been around as long as we have, we seem to share a stronger desire to have fun and enjoy our friendships with our free time then to attend conferences. Maybe it's just plain selfishness, but I would rather look at it as balance. We've learned that there is more to life than business and time away from the inn is plainly well earned playtime." Michael & Mary Ann Zenk, Pine River Ranch, Leavenworth, WA

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