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To paraphrase Abraham Lincoln: You can enjoy some of your guests, all of the time, and all of your guests some
of the time, but you cannot enjoy all of your guests all of the time. For those less enjoyable moments, your
fellow innkeepers offer the following advice.
After an early morning encounter with a bear in the garden, a fellow innkeeper presented me with a great T-shirt,
although I rarely wear it when guests are around. The picture on the shirt shows several bears holding bones.
Underneath is the inscription, “Send More Tourists. We Really Liked the Last Ones.” Ellen Gutman Chenaux,
Birchwood Inn, Lenox, MA
We have two mottos in our kitchen:
- No Whining
- Just be glad Martha Stewart Isn't Your Mother-in-Law
My personal favorite is “Never forget that life is like a Fellini movie and you're getting to see it for free!"
Ivy Brooks, Brewster Inn of Dexter, Maine
Our favorite is, "They come, they stay, they pay, hooray"!
Jody Schmoll & Dennis Hayden, Blue Harbor House, Camden, ME
Seen needlepointed on a pillow: “Never Mistake Endurance for Hospitality."
Janet Buck, Dr. Dodson House B&B, St. Michaels, MD.
My personal favorite was a doormat a wacky long-time guest house operator had at her front door: "We Love Our Guests.
Some Make Us Happy By Coming, Others By Going." Joan Wells, Queen Victoria, Cape May, NJ
When we started innkeeping, friends gave us a sign reading: “If you are grouchy, irritable or just plain mean there will be a $10 charge for putting up with you". We hung it just inside our front door.
Brings lots of laughs from guests as they check in. Jan Newton, Baltimore Street B&B, Gettysburg, PA
I saw a sign in a country craft store that I liked but didn't have the nerve to buy. It read: "Quityerbellyakin!"
Lois Hoover, Su Casa B&B, Kansas City, Missouri
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Consumer travel is poised for a comeback, according to a recent American Express Leisure Travel Survey.
Some facts mentioned in the report:
“More than half (54 percent) of survey respondents say they plan to travel at least as much this year as last year,
and another 25 percent expect to travel more; only 19 percent will travel less.
On average, travelers expect to spend $2,031 on airfare, accommodations, sightseeing, meals, souvenirs and other expenses for vacations of five
or more days -- seven percent less than in 2001.
Almost half of all travelers (48.2%) said they will wait until the last minute to book their vacation plans.
The Internet continues to make gains as a preferred tool for planning and booking leisure travel. Thirty-five percent of Americans say they will use the Internet to plan
their vacation this year compared to 29 percent in 2001.
Americans are also embracing short, weekend getaways. Sixty-three percent of survey respondents say they are planning a weekend getaway this year, and the average
number of weekend trips will be four, up from three in 2001.
Leisure travel season will peak in July, when 41 percent of Americans will travel; 29 percent of those surveyed
will travel in August. The shoulder seasons are also popular: 16 percent planned trips for May, 14 percent will
travel in September, and 11 percent will travel in October. Winter vacations are as popular this year as last:
11 percent will travel in December, the same as last year.
Consistent with last year’s findings, most Americans (61 percent) will travel by car this year, similar to 65
percent in 2001. Forty-four percent of vacationers plan to fly this year, on par with 46 percent who flew last
year.
Travelers this year are likely to continue to travel domestically and internationally in roughly the same
numbers as last year. Twelve percent of survey respondents say they will travel internationally this year,
compared to 14 percent in 2001.
When asked how they will pay for their vacations, respondents indicated that credit cards remain the most
popular form of payment for airfare (54 percent), hotels (58 percent) and car rentals (55 percent).“
More details American Express Leisure Travel Survey
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Inn at Round Barn Farm, Waitsfield, VT
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Over 35,000 inngoers were sent an email with this photo, inviting them to
purchase BedandBreakfast.com gift certificates. It’s still on the Gift Certificate page. We’ll be replacing this photo for fall foliage and
Christmas, so email your photos to InnkeeperNews URL links or small JPEG images only!
Sign up today.
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For your protection, your traffic statistics and member information are shown only
in the email we sent you. For more details, please log in with your property ID
and password. Can't remember your password?
Click here, then enter your property ID and we'll email it to you.
Don't like your password? Once you're logged in to Home Base, just click
"Change Password" (first item in the left-hand column), and choose another
that's easier to remember.
More information
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Time to move on? Sell your property by listing it on the leading Internet site
for bed and breakfasts and inns, BedandBreakfast.com, visited by thousands of
inngoers every day! Read
more
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The Internet gives you the opportunity to interact with potential customers in
a variety of settings, from search engines to tourism websites, from
specialized inn directories to major online travel services. Taking real-time,
online reservations is the most effective way to transform your Internet
presence from an informational resource into a 24/7 sales engine. Read
more
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Need more info? You’ll find lots of forms, tutorials, and educational articles
on our site for your convenience.
Resource Library
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