Innkeeper News
Home  |  Message Boards   |  Online Reservation News  |  Calendar of Events Recipe of the Month
 Our Members Speak Out  |  Promoting the Industry  |  Time for a Smile   |  Travel Trends
February 2007

Online Reservations

Online reservations continue to increase in importance as more and more consumers demand real-time, instant reservations. This page will keep you up to date on industry trends and online reservation news; if you'd like us to address a particular topic, don’t hesitate to contact us.
 

Tips of the Month

A few announcements from BedandBreakfast.com
Online Reservation Trends

Tip of the Month

Did you know that you can call us 8 a.m.-6 p.m. CT, and we can help you load more inventory? We can even load it for you! If you have any rooms that are sitting empty, we would love the opportunity to help you sell them. Call us today...you have nothing to lose but some empty rooms.
800-462-2632, extension 4, Reservations@BedandBreakfast.com

To load more inventory, first log in to the Online Reservations Manager. You can click here to download a movie that walks through the steps. When prompted, click Run to execute the movie.

Alternatively, you can follow the eight simple steps to loading rates and inventory:

  1. Pull up the room type you want to add to.

  2. Click on the Add/Edit Range button.

  3. Rate - Always click Set New, even if you're entering the same rate as you previously had. When you enter your rate, click on the blue calculator button to enter it. This will calculate your Net Rate.

  4. Availability - Always click Set New here as well, even if you're entering the same number as before. Please enter the quantity of this room type that is available.

  5. Set any min/max stays you may have.

  6. Apply to the following dates - Chose a date range that you want to add. If you only want to enter these rates for the weekdays, make sure to uncheck the weekends, and vice versa.

  7. Click the Save Changes button; that's the final step.

  8. Remember to black out any dates that are currently booked to avoid any potential double bookings.


Questions? Contact Online Reservations Support at 800-GO-B-AND-B (800-462-2632), extension 4; 512-322-2700, extension 4 or Reservations@BedandBreakfast.com.

Announcements  from BedandBreakfast.com
More than 1,000 properties have signed up for BedandBreakfast.com Online Reservations! Are you missing out on reservations? Join these 1,000 inns, and have exposure on Expedia.com, hotels.com, Sidestep.com, Kayak.com and BedandBreakfast.com. Together, these sites see more than 100 million visitors each month.

Signing up is easy, and we schedule a one-on-one training so you feel completely comfortable with the system. Contact us at 800-462-2632, extension 4 or Reservations@BedandBreakfast.com today, and you can be live on Expedia within 10 days.

Trends in Online Reservations

Online travel booking in the UK: Research conducted by Nielsen//NetRatings on behalf of marketing agency Harvest Digital and pan-European advertising network Adviva reveals that more than half of Internet users book their holidays directly online. Only 7% research and buy their holidays from travel agents on the high street, and 1% book on Teletext (a European travel website). Nine percent of Internet users book their holidays on the high street after researching online, and a further 17% research holidays online then book over the telephone, proving that the Internet is the most important channel for researching and buying holidays.

People prefer self service:
A survey by NCR Corp reveals what people most hate to wait for:

The Department of Division of Motor Vehicles
• waiting on line at retail outlets
• registering at clinics or hospitals
• checking in at airports
• ordering at fast-food restaurants or deli counters
43% of respondents said they have chosen one provider of goods or services over another because it offered some sort of self-service option.


Questions? Please send them to Reservations@BedandBreakfast.com.
 

 

This Month's Sponsor

Internet Intensives

BedandBreakfast.com, RezOvation and Expedia, Inc. are hitting the road to bring you current and comprehensive information about Internet marketing, online reservations, yield management, and property management software.

Click here to see upcoming Intensives and more information.

Gift Certificates

"First time user, last minute shopper here. I just happened to stumble on this site. Actually, I think it was an answer to prayer for allowing me to purchase a gift certificate that was not for a specific B&B but would allow the couple it was purchased for to choose their own accommodations." -- Mary C.


Read thousands of live, unedited customer comments.

To join the inns that participate in the gift certificate program, just log in to your Home Base, or click here for more information.

You can earn money by selling gift certificates on your website! Earn 5% with our affiliate program.

Online Trade Show

Visit our newest vendor members!
Love Letter Linens
Bushnell & Bushnell Services
Greenwich Bay Trading Company

Unique Amenities, Inc.
Portsmouth Tea Company

Click here to view our Online Trade Show. Are you a vendor? Click here to get featured!

Advertising Auctions

Featured Property and Inn of the Month auctions are easy, affordable and effective ways to drive traffic to your website.

Member Information

To update your entry, check your traffic statistics, and renew your membership, please log in with your property ID and password. Don't like your password? Once you're logged in, click "Membership," select "Change Password," and choose another that's easier to remember. More information

"I just wanted to express my sincere appreciation to one of your support staff. She was very friendly, helpful, accommodating and provided EXCELLENT customer service. I thanked her for all of her help but also wanted to thank your company for providing a friendly voice and helpful person." -- Danielle Q.

 

Inns for Sale

Innkeepers' Info Center

Need more info? You’ll find lots of educational articles on our site for your convenience.


Home |  Search |  Inns For Sale |  Gift Certificates |  Innkeepers |  Message Boards |  Press Room |  Site Map About Us | Log In
By using this Web site, you agree to the following terms. This site and all portions are Copyright © 1996-2007 ELG Hospitality Incorporated. All rights reserved.