Our Members Speak Out
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Avellan
Inn, A Bed and Breakfast, Newberg, OR
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We asked: Tell us what
highlights your day! Watching guests' faces light up when they see
their room or the breakfast table? Helping guests plan a memorable
excursion? Retreating to your quarters for a well-deserved break
(and glass of wine?)
Question for our November issue:
Do you have any inspiring, poignant, or humorous
hurricane, fire, or other disaster stories to share? Let us hear
from you!
Email your responses to
InnkeeperNews@BedandBreakfast.com. If we publish your comments,
we'll thank you with a $25 credit in our Featured Properties Auction
program! |
“Two things definitely remind me of why I am an innkeeper! One is when
someone leaves the breakfast table to get a camera and take a picture of my
fruit presentation before anyone eats it! The other is reading our guest
book and comment cards after guests have checked out. Sometimes we wonder
if a guest has had a good time; then we read their note and are pleasantly
surprised. Honest compliments are the best. One recent guest wrote: ‘We
have stayed at a lot of B&Bs, and there is a fine line between being
friendly and knowing when to give guests their own space. You managed to
balance these perfectly.’ I smiled all day after reading that!” Carol
Williams, Avellan Inn,
Newberg OR
“Our guests are often
first-time visitors to a B&B. Frequently, they are apprehensive,
frightened, excited, and curious, all at the same time. Before their
arrival, they tend to contact us more [than experienced inngoers] and are
very honest about their concerns. I love seeing their faces when I greet
them at our front door. Hesitation turns to warmth and excitement, and
their concerns melt away. From the first sip of a welcoming glass of wine or
freshly brewed cup of coffee, they are tickled at having taken a risk. As
innkeepers, we are so comfortable with strangers in our home that we
sometimes forget how potentially nerve-wracking this new experience might be
for our guests. I have stayed in quite a few B&Bs over the years, and
sometimes apprehension is indeed justified. Every time new quests beam
brightly about their rooms or our B&B in general, through their eyes, I get
to fall in love all over again.” Patrick Arbuckle, Forest Springs B&B,
Gresham, OR
“We enjoy getting up
early while the house is quiet and watching the sunrise through the big
picture window in the kitchen. Preparing the morning meal is a spiritual
experience in this setting. We love it when guests are awakened by the
tantalizing aromas and are drawn into the kitchen for that first cup of
coffee and to share the view!” Debbie Jones & Lucia Osiecki, Meadowlark
Inn, Brattleboro VT
“Several
things highlight the days at our B&B: reading or hearing guests’ comments
about how restful and quiet their stay was; how much they loved their room
in particular and our B&B in general; the extra touches we include for their
special event or occasion; our hospitality; and the healthy breakfasts we
serve. Probably the most rewarding and fun times are interacting with the
guests at the breakfast table when we share lively, funny, interesting, and
educational conversations that make running a B&B worth all the hard work
and long hours.
We have received numerous unexpected gifts and a few dinner invitations from
guests who express their gratitude for how we make their stay special.“
Georgeanne Nichols, Bosch Garten B&B, Leavenworth, WA
“The Blessings of a Bed
& Breakfast...........
1. Most of our guests have been incredible blessings. Their smiles and
attitude, graciousness and presence are an incredible benefit.
2. Guests are usually surprised and delighted when we show them the
cottage, most definitely when they see the before and after pictures.
3. Our greatest pleasure has been to help couples celebrate anniversaries.
We customize packages for their romantic weekend with roses, cheesecake,
chocolates, carriage rides, etc. We turn lights down low and have some nice
music playing softly in the background. It's the little things they love.
4. They usually record their thoughts in the room diary. Renews our faith
in good, kind people.
5. Best of all is knowing that we have been a part of something wonderfully
romantic, and because of their stay at our B&B, one more couple has found
time for their marriage! “
Michelle Doss, Miss Lissia's Plantation
B&B, Water Valley, TX
“I love to show guests
to their room and watch their eyes light up when they see it. The lamps are
lit, with a nicely laid tray waiting on the bed. Best of all is the
honeymoon suite, a guest favorite. Of course, the inn is my pride and joy,
and as our guests often note, it shows.” Buddy Marcum Inn at Long Lake,
Naples, ME
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