| Our Members Speak Out |
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We Asked: From quilters to
scrapbookers, railfans to bikers, business travelers to pet lovers,
kid-friendly accommodations to romantic escapes, what have been your
experiences with niche marketing?
Question for our next issue: How
have you used guest feedback to improve your inn? Please explain what tools you
use to encourage comments, and the specific changes you've made in response.
Email your responses to InnkeeperNews@BedandBreakfast.com.
If we publish your comments, we'll thank you with a $25 credit in our Featured
Properties Auction program!
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Mountain Thyme B&B Inn, Jessieville, AR
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"We didn't plan to market to motorcyclists, but we get a lot of them as we are
up in the Ouachita Mountains with scenic winding roads, good for riding. When a
motorcycle touring magazine approached us about trading a room for a story, we
agreed. The writer and photographer came when the inn was full of riders.
Everyone had a great time and we and our guests got photos in the magazine. The resulting full-page story
about the inn was great publicity. We now host several large groups of
motorcyclists every year.
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"A few years ago, Valentine's Day fell midweek, and that inspired us to come up
with a plan for filling rooms throughout February. We originally offered
Romantic Candlelight Dinners to guests staying the weekend before or after that
Wednesday holiday. It is now so popular that we offer it for at least three
weekends in Feburary, and many of those rooms are booked a year in advance!
"Another target period is the down time is in January, after the winter holidays
and before the Valentine's Day period. We call these Soup Night Retreat
Weekends. Folks grab a bite to eat on the way to the inn on Friday night, check
in, change in to lounge clothes and we take care of the weekend. They read,
play games, work puzzles, watch movies...whatever....and we fix up a couple of
pots of soup/stew/chili. This crowd tends to be repeat guests who live just a
few hours away. Many repeat guests have standing reservations for 'their' room
on 'their' weekend.
"Since we are near Hot Springs, a major tourist destination, most of the other
marketing we do is to remind folks of all the events going on locally. We send
out a quarterly email newsletter with web links to the different events." Rhonda
Hicks, Mountain Thyme B&B Inn, Jessieville, AR
"We have found a unique niche that works very well for us. Last year, my husband
and I started organizing groups to take on a tour of Ireland. It was extremely
successful. In fact, we are taking another group next month and have two trips
already planned for next year. The side benefits from this unique niche
are:
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We advertise the trips to our guests in our newsletter (this year we turned
down 10 travellers because we limit our group size).
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We advertise the trips in the local papers, and at the same time advertise our
B&B.
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Out-of-town members of our group stay at our B&B before and after departure,
and also for the night before our pre-departure party held 1-2 weeks before
departure. This works out well since we travel during slow months.
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We have a great time and meet a wonderful new group of friends!
Debra and Tom Fitzgerald, Fitzgerald's Irish Bed & Breakfast, Painesville, OH
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| This Month's Sponsor |
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| Gift Certificates |
Inn at Occidental, Occidental, CA
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More gift certificates are sold during the holiday season than any other time,
and the lucky recipients will soon be searching for B&Bs that will redeem
them. Don't miss out! To join the nearly 3000 participating inns, just log in
to your home base with your property ID and password, then click Gift
Certificate Program.
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| Traffic statistics |
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Log in
with your property ID and password for details on the number of page
impressions and click-throughs your B&B has received as a result of all
BedandBreakfast.com online marketing, including property listings, Featured
Property, and Inn of the Month advertising.
More information
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| Member Information |
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To update your entry, post specials, and renew your membership, please log in
with your property ID and password. Can't remember your password?
Click here, then enter your property ID and we'll email it to you.
Don't like your password? Once you're logged in to Home Base, just click
"Change Password" (first item in the left-hand column), and choose another
that's easier to remember. More information
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| Inns for Sale |
Time to move on? Sell your property by listing it on the leading Internet site
for bed and breakfasts and inns, BedandBreakfast.com.
Email us today and we'll put you on our special offer mailing list.
Read more
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| Online Bookings |
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Taking real-time, online reservations is the most effective way to transform
your Internet presence from an informational resource into a 24/7 sales engine.
Read
more
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| Innkeepers Information Center |
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Need more info? You’ll find lots of forms, tutorials, and educational articles
on our site for your convenience.
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