Our Members Speak Out
The Inn at Buena Vista, Buena Vista, CO
Question for April:
toward saving the planet are attracting both media and consumer
interest. Many B&Bs are leading the way with
environmentally-friendly practices; what do you do to promote a
Email your responses to
Sandy@BedandBreakfast.com. If we publish your comments, we’ll thank you
with a $25 credit in our Featured Properties Auction program!
You were asked:
Do you think attending innkeeper conferences is worthwhile? Why
or why not?
“Attending an innkeeper conference is one of the best things you
can do for yourself. After 15 years as an innkeeper, I can
definitely attest to the fact that meeting, fellowshipping, and
sharing ideas with other innkeepers is essential to maintaining
your enthusiasm and staying energetic and positive about
“There is no better shoulder to cry on than that of a friend who
has walked a mile in shoes that are very similar to yours.
Invariably, my list of worst moments isn't half as bad as
someone else's; it's very cathartic to laugh over incidents that
may not have been funny at the time, but are downright
hysterical when shared with people who understand what it's like
and have even more outlandish stories. At each conference I've
attended, I've learned a great deal, been inspired with many new
ideas, made some great friends, and walked away thinking I am
one of the most blessed people on earth to be an innkeeper.” –
Sherrie Hansen Decker,
The Blue Belle Inn B&B and
Teahouse, St. Ansgar, IA
“In general, I have to say yes, I believe that conference
attendance is worthwhile. It gives us a chance to talk with
folks we don't normally see. We get to learn new practices that
enhance our inns and improve efficiencies. Well-organized and
effective conferences make me feel like I haven’t wasted time or
“I have attended PAII Conferences and believe that the one in
Providence, RI, was one of the best I ever attended. I attended
the InnDeep Seminar in Cape May, NJ, and got an excellent
preparation to be an innkeeper. I am a member of the Bed and
Breakfast Innkeepers of Colorado and find their annual
conference to be of consistent high quality.
“I would like to see some regional conferences and have thought
of attending nearby state conferences so I could expand my
referral network to places where most people are traveling from
to get to my inn.” – Sandra Schrawder,
The Inn at Buena Vista,
Buena Vista, CO
“I always attend my state conference. I would not dream of
missing it, as I consider it one of the most worthwhile uses of
my time. I get to see vendors with products I would not have
known about otherwise; I changed syrup vendors because of a
conference. There are workshops and speakers who always have
some nugget of information I can use. It also gives me an
opportunity to network with our other members. We are so spread
out around the state that we rarely have an opportunity to meet
at other times; we are busy tending to our innkeeping!
“Conference is the time I allocate to me as my paid vacation
since it is an allowable business expense. Since it moves around
the state, I get to see places I would not have any reason to
visit if not for the conference.
“We have our annual meeting at the conference and decide the
direction we want the association to go. Our association has
been able to get legislative changes to benefit the industry and
the pursuit of that legislation was determined at conferences.
Miss it? No way!” – Kathleen A. Panek,
Gillum House Bed & Breakfast,
First guests, revisited
“I bought Kemble Inn on June 26, 2005. It was during the highest
season with Tanglwood Concerts, Jacob's Pillow and Shakespeare
and Company. The transition period was agreed to be for a
duration of two weeks. Moments after the closing, the old owners
disappeared, leaving me high and dry in a new place. Hurriedly,
we began to make some changes in the arrangement of furniture
and flowers on the main floor. (Kemble is a splendid mansion in
the Berkshires and the decor at that time was not in harmony
with the architectural beauty of the place.)
“Just as we started, my first guests arrived. We began
apologizing and welcoming them at the same time. They just said,
“We will be happy to help, and since this is our area of
expertise, perhaps we can suggest some ideas for the placement
of furniture and furnishings." Cary and Mary Clayton of Bilboa
Island, CA have remained my friends ever since. I plan to visit
them in California this winter.” – Bosa M. Kosovic,
"The best 'first time' story I have ever heard belongs to
Hilltop Haven Bed & Breakfast in Toronto, Ohio.
"They have a two-guestroom shared bath ranch house. Their first
guests arrived while her husband, who had been iffy about
starting a B&B, was at work. He came home and went into their
room to change out of his work clothes. As he came out of their
bedroom, the guests’ teenage girl came out of the bathroom
attired in bra, panties, and a towel around her freshly washed
hair. He said hello, and she said hello as they passed in the
hall. He then went into the kitchen and said to his wife, "I
think I am going to like this bed and breakfast business." –
Kathleen A. Panek,
Gillum House Bed & Breakfast,
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have found the BedandBreakfast.com Gift Certificate program to be
beneficial. A couple stayed at our inn recently and paid for their stay
with the B&B cards that they purchased from Costco. Since they normally
stay at hotels, this is business that I wouldn't have had if
BedandBreakfast.com didn't have this program. I think they're really
helping the B&B industry expand to reach guests that might not have
previously considered a B&B or inn instead of a chain hotel."–
Trudy Phillips, The Friends Lake Inn - Chestertown NY
the inns that participate in the gift certificate program, just
log in to your Home Base, or
for more information.
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website! Earn 5% with our
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"I just wanted to express my sincere appreciation to one of your support
staff. She was very friendly, helpful, accommodating and provided EXCELLENT
customer service. I thanked her for all of her help but also wanted to thank
your company for providing a friendly voice and helpful person." --
Inns for Sale
Innkeepers' Info Center
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articles on our site for your convenience.